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Cincinnati’s Trusted Heating and Air Conditioning Company Since 1925!

Nelson Comfort is a family-owned and operated company that has proudly served the Greater Cincinnati area since 1925! We pride ourselves on our reputation for being honest and professional while providing superb heating and air conditioning customer service.

Our highly trained team of customer service representatives and service technicians are available 24 hours a day, 7 days a week, 365 days a year to help your family with all heating, air conditioning, geothermal, and electrical needs. After a year of working with Nelson Comfort, our service technicians become NATE (North American Technician Excellence) certified, which is the highest level of certification in the HVAC industry. This ensure that your heating and air conditioning repair is completed to the highest standards in the industry.

When it comes time to replace your heating, air conditioning, or geothermal system our team is ready. Our factory trained comfort consultants are available to help you decide which HVAC system is best for you and your family. Once you decide upon the heating and air conditioning system that is right for you, our installation team will be scheduled, at your convenience, to come to your home to install your brand new heating and cooling system. No worries… Our installation crews are instructed to leave the work area cleaner than when they arrived!

At Nelson Comfort, we have a team of commercial & residential electricians ready to assist. Whether you need a new whole home generator for when the power goes out, new USB power outlets, or new parking lot lighting, we are eager to assist.

If you have any geothermal, heating & cooling, or electrical needs, give our team a call. We look forward to earning the trust of you and your family while improving your home comfort.

“Thank you Cincinnati for allowing us the opportunity to serve you since 1925!” – Dan, Owner of Nelson Comfort

Testimonials

The Nelson Comfort Care Plan

Nelson Comfort prides itself on using industry-leading technology in the field with our factory trained heating and air conditioning service team members. Our team is on call 24 hours a day, 7 days a week for emergency service. To prevent the need for emergency service for your heating and cooling system, the leading comfort company in Cincinnati has created the Nelson Comfort Preventative Maintenance Care Plan.

As you probably already know, regularly servicing of your HVAC system can save as much as 20% a year in operating costs and even extend the life of your heating and air conditioning equipment. With the Nelson Comfort Preventative Maintenance Care Plan, you can rest assured that your system is serviced twice a year by a NATE-certified technician and is running at peak efficiency.

  • 15% discount on all service work! (Both Electrical & HVAC)
  • Priority service
  • No overtime charges
  • Prolongs the life of your equipment
  • Helps eliminates costly repairs
  • Helps eliminate untimely breakdowns
  • Validates manufacturer’s warranties
  • Appointments scheduled at your convenience
  • All parts are backed by a 1-year guarantee
  • Ensures peak efficiency of your system

Frequently Asked Questions

1 . How long does HVAC equipment last?

In most cases, you can expect your system to last for 10 to 20 years. As it ages, it will lose its efficiency. It may be noisier and require more frequent repair. When you notice these signs, you can either choose to repair the system or replace it. If your system is over 10 years old, it can be more cost-effective to replace your old system with a new, more energy efficient one. Our technicians are happy to provide you with an estimate for replacement and help you determine how long it will take for the new system to pay you back in terms of the energy savings it will generate.

2 . Do I have to replace all components of my system, or can I save money by just replacing the outdoor unit?

Replacing only the outdoor portion of your system is not advisable. It can cause you to lose about 15 percent efficiency, cause your system to fail sooner, and void your manufacturer’s warranty. When it’s time to replace your exterior cooling unit, you should also replace your interior cooling coil.

3 . Can I buy a bigger system for better performance?

Bigger systems do not mean better. Your air conditioner needs to be properly sized for your home in order to provide efficient, comfortable cooling. An oversized unit will use excessive energy and not provide adequate humidity control because its run cycles are too short, leaving more moisture in the air. This can cause mold and mildew issues in your home. Shorter run cycles also cause more energy to be used and a great deal of wear and tear to the system, which can lead to early breakdowns and reduced system life. The same also applies to an oversized furnace. While oversized equipment will heat and cool your home faster, this benefit does not outweigh the negatives.

4 . Why does it matter that system components are matched correctly?

It is necessary for system components to be matched properly for a number of reasons:

  • Comfort: Components which are properly sized allow for precise control, improving your comfort.
  • Performance: Matched systems mean all components will perform properly; cycle times are maintained, humidity is kept in check, and operating noise is minimized.
  • Efficiency: Poorly matched systems use more energy than needed. A system that meets the needs of your home, as outlined by your load calculation, will give you the most value for your energy dollars.
5 . How often do I need to change my furnace filter?

You need to change your filter at a regular interval. How often depends on the filter type, the number of pets you have, and the capacity of your heating and cooling system. If you’re unsure how often to do so, contact Comfort Control for assistance.

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